Flying with power chair or a root canal. Tough choice


#1

Flying with a power chair is probably one of the stressful events you will ever experience. I know because I have been doing it for over 25 years and it does not get any easier. But until they can send me up in a rocket to wherever I have to go, the airlines and I are stuck with each other. What else can I do? Stay home?

On the other hand, with a root canal they put to sleep during the whole time, nobody cares about your shoes and you don’t have to worry about missing connecting root canals.

Do’s and don’t of flying:

  • Top rule: Don’t do it! Taking the train or bus is so much more relaxing when your chair is always with you.

But, if you insist.

  • When you check-in, tell them the combined weight of you and your chair and suggest that you wheel right up to the cabin door. Trust m`e, nobody wants to push 430 pounds through a busy airport. If you want someone to escort you to get you to the gate, ask. Personally, I find they just slow me down.
  • At the gate, show the crew how to engage and disengage the brakes on both sides if applicable. Tell them to engage the brake the while in flight.

  • Insist that your joystick and footrests be removed and taken on board. If not, tell them these parts are extremely fragile and tell them they WILL be damaged if not. If necessary, emphasize that this is a highly specialized piece of equipment and personalized to meet your unique needs. It cannot be rented and the local wheelchair dealer is likely closed or don’t stock the parts. Your vacation will over before it starts. DO TRY REMOVING THE PARTS AT HOME FIRST! There is no time for surprises just before your flight. Remove any ties keeping cords in place. It very hard to cut ties when the sharpest object the crew, including the pilot, has is a car key. If you need some, bring some spares.

  • I have never had to resort to this, but if they refuse to cooperate, tell them you’re not getting on that plane and to take your luggage off the plane because it has essential items. See how fast they change their minds.
  • If you have dry-cell batteries, there is no need to remove them. When the joystick is disconnected, there is no live circuit. Reinstalling the batteries can be problematic. I have a 100% survival rate when my batteries are left intact

  • Make clear that your chair shall not be put on its side when being loaded. If they ask why not, ask them what do you they think would happen is they flipped their car on its side.

  • If your chair is damaged, go to Customer Service and file a damage claim. There is a central agency. Scootaround, that handles claims for over 30 airlines. I have never had a claim disputed.

Remember: stay calm, speak with authority and always remember when it comes to the handling of your chair, you always have the last word

Good Luck!
Stephen


News and Updates on accessibleGO (Febraury 2019)!
#2

Thanks for the valuable tips Stephen.


#3

You may be interested in this short video


#4

It’s a nice promotional video. I’ve looked as other videos showing how to deactivate and reacctivate your chair. That’s only /step 1. Maybe become an airline consultant and them some real training/


#5

Yes it’s a good start currently working to obtain more funding for additional videos.

Also working with UK Govt on a new passenger charter which includes minimum training requirements for airlines and airports along with longer term allowing pax to travel in their own wheelchairs on board if chair is certified to the spec being worked out.

Personal experience I’m T3 para 41 years and managed diversity training for airports and ground staff in UK and China and Team Paralympics GB for Beijing and work ing groups for London 2012

So many people are deterred from travel by the horror stories which should NOT happen but in reality are a very small percentage of flights. You are quite correct with the right planning and preparation things should be OK. Many flights over the years probably average 25 return flight paper annum and 1 broken chair 1 damaged wheel and 1 chair arrived on next flight so whilst very annoyi g at the time not too bad